为了您的安全,我们没有提供公开的网络接口供您找回密码。但是,我们同样可以帮您,如果有过充值请提供以下信息给我们
For your security, we do not provide a publicly available password reset link. However, if you are a paid customer we can reset your password on your behalf if the following information are provided:
1、Redspeed账号
1. Redspeed account
2、电子钱包流水,显示流水号(支付宝、paypal 、信用卡)
2. Screenshot of Online Payment (Alipay, paypal, credit card) including serial number (or transaction ID)
3、电子钱包账号
3. Your Online Payment account detail (i.e. Alipay account number)
您可以通过工单提交以上信息给我们。
如果您没有过充值,建议您可以重新注册。
Incase If you have not recharged, it is recommended that you re-register.